Privacy Policy

Last updated: 20 OCTOBER 2025

At Verve Social Media, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

1. Who We Are

Verve Social Media is a New Zealand-based social media management and consultancy business. We help public sector organisations, nonprofits, and businesses develop sustainable, engaging digital strategies. You can find more about us at www.vervesocialmedia.com.

2. What Information We Collect

We collect personal information that you voluntarily provide when you:

Contact us via forms, email, or social media
Sign up for newsletters or downloads
Book services (e.g., Power Hours, strategy sessions)
Register for events or workshops

This information may include your name, email address, phone number, organisation name, and any other information you choose to provide.

We also collect non-identifiable information automatically through cookies and analytics tools (such as Google Analytics), including:

Browser type and version
Pages visited and time spent on the site
Device type and operating system
IP address (anonymised)

3. How We Use Your Information

We use your information to:

Respond to your enquiries and provide our services
Improve our website, services, and user experience
Send occasional updates, resources, or marketing (you can unsubscribe at any time)
Understand how our website is used and improve performance
We do not sell or rent your personal information to third parties.

4. How We Store Your Information

Your personal information is stored securely using trusted third-party services such as Google Workspace, Meta (for ad campaigns), and our website platform. We take reasonable steps to protect it from loss, misuse, and unauthorised access.

5. Cookies

We use cookies to help us understand website traffic and user behaviour. You can control or disable cookies through your browser settings.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of that information
Withdraw consent to receive marketing emails at any time

To do so, please email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website, with the date of the last update listed at the top.

Questions?

If you have any questions about this policy or how we handle your information, please contact us:

[email protected]

Proudly based in Wellington, Aotearoa New Zealand.

Est. 2021.